An Event in Your Life

Chapter 1 The Bertolini: Summary: We open in Florence at the Pension Bertolini, a pension for British travelers. Young  Lucy Honeychurch  and her cousin,  Charlotte Bartlett, are bemoaning the poor rooms that they have been given. They were promised rooms with views. The two women sit at dinner in their pension, along with the other guests. Lucy is disappointed because the pension hostess has turned out to be British, and the decor of the pension seems lifted right out of a room in London. While Miss Bartlett and Lucy talk, an old man interrupts them to tell them that his room has a nice view. The man is  Mr.Emerson; he introduces his son,  George Emerson. Mr. Emerson offers Miss Bartlett and Lucy a room swap. The men will take the rooms over the courtyard, and Lucy and Charlotte will take the more pleasant rooms that have views. Miss Bartlett is horrified by the offer, and refuses to accept; she begins to ignore the Emersons and resolves to switch pensions the next day. Ju st then,  Mr. Beebe, a clergyman that Lucy and Charlotte know from England, enters. Lucy is delighted to meet someone she knows, and she shows it; now that Mr. Beebe is here, they must stay at the Pension Bertolini. Lucy has heard in letters from her mother that Mr.Beebe has just accepted a position at the parish of Summer Street, the parish of which Lucy is a member. Mr. Beebe and Lucy have a pleasant talk over dinner, in which he gives Lucy advice about the sites of Florence. This vacation is Lucy's first time in Florence. Soon, almost everyone at the table is giving Lucy and Miss. Bartlett advice. The torrent of advice signifies the acceptance of Lucy and Miss Bartlett into the good graces of the pension guests; Lucy notes that the Emersons are outside of this fold. After the meal, some of the guests move to the drawing room. Miss Bartlett discusses the Emersons with Mr.Beebe; Beebe does not have a very high opinion of Mr. Emerson, but he thinks him harmless, and he believes no harm would have come from Miss Bartlett accepting Mr. Emerson's offer. Mr. Emerson is a Socialist, a term that is used by Mr. Beebe and Miss Bartlett with clear disapproval. Miss Bartlett continues to ask Mr. Beebe about what she should have done about the offer, and if she should apologize, until Mr. Beebe becomes annoyed and leaves. An old lady approaches the two women and talks with Miss Bartlett about Mr. Emerson's offer. Lucy asks if perhaps there was something beautiful about the offer, even if it was not delicate.Miss Bartlett is puzzled by the question; to her, beauty and delicacy are the same thing. Mr. Beebe returns: he has arranged with Mr. Emerson to have the women take the room. Miss Bartlett is not quite sure what to do, but she accepts. She takes the larger room, which was occupied by George, because she does not want Lucy to be indebted to a young man. She bids Lucy goodnight and inspect her new quarters, and she finds a piece of paper pinned to the washstand that h as an enormous â€Å"note of interrogation† scrawled on it. Though she feels threatened by it, she saves it for George between two pieces of blotting paper.Chapter Two In Santa Croce with No Baedeker: Summary: Lucy looks out her window onto the beautiful scene of a Florence morning. Miss Bartlett interrupts her reverie and encourages Lucy to begin her day; in the dining room, they argue politely about whether or not Miss Bartlett should accompany Lucy on a bit of sightseeing. Lucy is eager to go but does not wish to tire her cousin, and Miss Bartlett, though tired, does not want Lucy to go alone. A â€Å"clever lady,† whose name is Miss Lavish, intercedes. After some discussion, it is agreed that Miss Lavish and Lucy will go out together to the church of Santa Croce.The two women go out, and have a lively (but not too involved) conversation about politics and people they know in England. Suddenly, they are lost. Lucy tries to consult her Baedeker travel guide, but Miss Lavish will have none of it. She takes the guide book away. In their wanderings, they cross the Square of the Annunziata; the buildings and sculptures are the most beautiful things Lucy has ever seen, but Miss Lavish drags her forward. The women eventually reach Santa Croce, and Miss Lavish spots Mr. Emerson and George. She does not want to run into them, and seems disgusted by the two men. Lucy defends them.As they reach the steps of the church, Miss Lavish sees someone she knows and rushes off. Lucy waits for a while, but then she sees Miss Lavish wander down the street with her friend and Lucy realizes she has been abandoned. Upset, she goes into Santa Croce alone. The church is cold, and without her Baedeker travel guide Lucy feels unable to correctly view the many famous works of art housed there. She sees a child hurt his foot on a tomb sculpture and rushes to help him. She then finds herself side-by-side with Mr. Emerson, who is also helping the child. The child's mother app ears and sets the boy on his way.Lucy feels determined to be good to the Emersons despite the disapproval of the other pension guests. But when Mr. Emerson and George invite her to join them in their little tour of the church, she knows that she should be offended by such an invitation. She tries to seem offended, but Mr. Emerson sees immediately that she is trying to behave as she has seen others behave, and tells her so. Strangely, Lucy is not angry about his forwardness but is instead somewhat impressed. She asks to be taken to look at the Giotto frescoes. The trio comes across a tour group, including some tourists from the pension, led by a clergyman named  Mr.Eager. Mr. Eager spews commentary on the frescoes, which Mr. Emerson heartily disagrees with; he is skeptical of the praise and romanticizing of the past. The clergyman icily leads the group away. Mr. Emerson, worried that he has offended them, rushes off to apologize. George confides in Lucy that his father always has t hat effect on people. His earnestness and bluntness are repellent to others. Mr. Emerson returns, having been snubbed. Mr. Emerson and Lucy go off to see other works. Mr. Emerson, sincere and earnest, shares his concerns for his son. George is unhappy. Lucy is not sure how to react to this direct and honest talk; Mr.Emerson asks her to befriend his son. She is close to his age and Mr. Emerson sense much that is good in the girl. He hopes that these two young people can learn from each other. George is deeply saddened by life itself and the transience of human existence; this cerebral sorrow all seems very strange to Lucy. George suddenly approaches them, to tell Lucy that Miss Bartlett is here. Lucy realizes that one of the old women in the tour group must have told Charlotte that Lucy was with the Emersons. When she seems distressed, Mr. Emerson expresses sympathy for her. Lucy becomes cold, and she informs him that she has no need for his pity.She goes to join her cousin. Chapter Three Music, Violets, and the Letter â€Å"S†: Summary: One day after lunch Lucy decides to play the piano. The narrator tells us that Lucy has a great love for playing; she is no genius, but she is talented and passionate, always playing â€Å"on the side of Victory. † Mr. Beebe recalls the first time he heard her play, back in England, at Tunbridge Wells. She chose an unusual and intense piece by Beethoven. At the time, Mr. Beebe remarked to someone that if Lucy ever learned to live as she plays, it would be a great event. Now, Mr. Beebe makes the same remark to Lucy directly.Miss Bartlett and Miss Lavish are out sightseeing, but it is raining hard outside. Lucy asks about Miss Lavish's novel, which is in progress. Lately, Miss Lavish and Miss Bartlett have become close, leaving Lucy feeling like a third wheel. Miss Catharine Alan enters, complimenting Lucy's playing. She discusses the impropriety of the Italians with Mr. Beebe, who half-agrees with her in a subtly a nd playfully mocking way. They discuss Miss Lavish, who once wrote a novel but lost the thing in heavy rains. She is working on a new book, set in modern Italy. Miss Alan talks about Miss Lavish' first meeting with the Emersons.Mr. Emerson made a comment about acidity of the stomach, trying to be helpful to another pension guest. Miss Lavish was drawn to his directness. She tried to stand up for the Emersons for a while, talking about commerce and how it is the heart of England's empire. But after dinner, she went into the smoking room with them. A few minutes later, she emerged, silent. No one knows what happened, but since then, Miss Lavish has made no attempt to be friendly to the men. Lucy asks Miss Alan and Mr. Beebe if the Emersons are nice; after some discussion, Mr. Beebe gives a qualified yes and Miss Alan a no. Mr.Beebe, though he does not say it, does not approve of the Emerson's attempts to befriend Lucy. Mr. Beebe feels badly for the Emersons nonetheless; they are thoro ughly isolated at the pension. He silently resolves to organize a group outing so that everyone will have a good time. Evening comes on and the rain stops. Lucy decides to go out for a walk and enjoy the last bit of daylight. Clearly, Miss Alan disapproves and Mr. Beebe does not approve entirely. But Lucy goes out anyway; Mr. Beebe chalks her behavior up to too much Beethoven. Analysis: Music and Lucy's relationship to her music is one of the novel's themes.Mr. Beebe's comment becomes the reader's hope for Lucy: perhaps one day she will play as well as she lives. Forster speaks in this chapter's opening pages of music's transcendent abilities. It can be the gift of anyone regardless of social class or education. Through Beebe's statement, Forster is suggesting that these qualities also apply to passionate living. To live life well is within the grasp of anyone, despite the prejudices and proprieties of Lucy's world. Her choice of unusual Beethoven pieces is indicative of her passion . She needs more of an outlet than music, but for now her music will have to do.Music puts her in touch with her desires and feelings; the passion of Beethoven makes her resolve to go out alone, despite the disapproval of others. Chapter Four: Summary: Lucy goes out longing for adventure, hoping for something great. She buys some photographs of great artworks at a junk shop, but remains unsatisfied. She wanders into the Piazza Signoria; it is nearing twilight, and the world takes on an aura of unreality. Nearby, she sees two Italians arguing. One of them is struck lightly on the chest; he wanders toward Lucy, trying to say something, and blood trickles from his lips.The light strike was actually a stabbing. A crowd surrounds them and carries the man away. She sees George Emerson, and then the world seems to fall on top of Lucy; suddenly, she is with George Emerson, sitting on some steps some distance away. She fainted, and George has carried her here. She thanks George and asks him to fetch her photographs, which she dropped in the square; when he leaves to get them, she tries to sneak away. George calls to her and persuades her to sit down. The man who approached her is dead or dying. A crowd surrounds the man, down by the fountain, and George goes to investigate.George returns, and they talk of the murder. They walk back to the pension along the river, and George suddenly tosses something into the water. Lucy angrily demands to know what he threw away, suspecting that they might be her photographs. After some hesitation, George admits that they were. He threw them away because they were covered with blood. At George's request, they stop for a moment. He feels something incredible has happened, and he wants to figure it out. Leaning over a parapet, Lucy apologizes for her fainting and asks that he not tell anyone at the pension what happened.She realizes that he is not a chivalrous man, meaning he is a stranger to old-fashioned ideas of courtesy and propriety , but she also realizes that George is intelligent, trustworthy, and kind. She says that events like the murder happen, and that the witnesses go on living life as usual. George replies that he does not go on living life as usual. Now, he will want to live. Analysis: Forster spends the first part of the chapter explaining Lucy's character. She is naive, but she has some strength and passion. She is frustrated by the constraints on her gender, but she is also no firebrand by nature.She feels that she should be ladylike, in the old-fashioned sense of the word, but in practice she wants to be more free and adventurous than that label allows. She feels her emotions most passionately and deeply after she has played piano. Forster often uses the landscape to mirror Lucy's mood. After she finished playing the piano, the rain cleared, mirroring Lucy's tendency to know her own desires most clearly after playing music. As she wanders into the square, the world seems touched by unreality. She longs for an adventure, and she is conscious of being in a different place and wanting to see something rule.It is twilight, a transitional time between day and night, and Lucy is about to have a very confusing and important experience. She is rescued by George, and she cannot seem to decide what to think about it. For his part, George is as taciturn and strange as ever. Forster lets us into his characters' heads, but with George and Mr. Emerson we have only their outward actions and dialogue. Lucy's experience is confusing not only because she watches a man die, but also because she is not sure how to deal with George and how he makes her feel.She recognizes that he is not chivalrous or proper, but she sees goodness in him. She stops by the river and feels somehow comfortable with him, but she nervously asks him not to tell anyone that she fainted and he carried her. For George too, the experience is important. For whatever reason, and in ways that Forster will not allow us to see directly, he is changed. He tells Lucy that he will not return to life as he lived it before; now, he wants to live. The experience has made him appreciate life, perhaps in part because he shared something extraordinary with Lucy.

American Pluralism Essay

Throughout history the United States has had immigrants flock to the united states in hopes of better opportunity. In the eyes of many ,the United States was land of prosperity and opportunity. This dream of becoming successful from nothing was known as the American dream . It built this nation into what it is today, which unfortunately is tainted with many negative aspects. President Clinton once said â€Å" The American Dream that we were all raised on is a simple but powerful one – if you work hard and play by the rules you should be given a chance to go as far your God-given ability will take you. † This coming from a man who was the president . However Clinton has neither â€Å"played by the rules† nor did he work hard. Clinton has made 80 million just off speaking , as well as his breaking the rules, which he is so famous for. Then how was this man, not hardworking and adulterous, become the American dream? Solely because the American dream is a myth, a fixed calculated lie. The American dream is just a notion to distract the less fortunate people that race, gender, and class control how much money you are going to make. A huge factor hinder people from acting out this dream is race. Race is socially constructed concept where groups of people of similar features and cultures are labeled . However races in our country still to this day are not treated as equals. For example, the average salary of a white person is above 45 according to the office personally management while ,a Hispanic is at 36 , black is at 37, and Asian is at 42, all for the similar jobs. However this is for the minorities who make it through the other hardships. For example one of these other hardships is â€Å" the school –to prison pipeline†. It is a foreign idea to most people because of how abstract it sounds. However the difference of funding in students directly affect attitude , dropout rates, and criminals. These students lack resources, qualified teaching, and rigorous advanced classes. Minorities are also punished worse, black children are suspended at least 2. 6 times to whites, thus leading to their 6 times more than whites rates of going to juveniles. In the eyes of an minority, school is a joke or a dream. Consequently there are few legal jobs that pay enough for a living without a high school diploma. This example is perfection under the school –to prison pipeline, giving the wealthy white leverage over minorities. Adding insult to injuries these injustices are replied with white advantages. as detailed in White privilege †White privilege is like an invisible knapsack of special provisions, maps, passports†(McIntosh. 45) In a just and perfect society we would all be equal, however the world we live in is very unequal. Not only is our world not economically equal , but racial either. Throughout America’s history there were an inequality among races. For example as a white person , you can be assured that the color of your skin wont effect the type of college you will be accepted to, as a minority that guarantee doesn’t exist. Thus how is a person of color supposed to make a proper and wealthy life for themselves if that door of education was never opened? This control of education keeps whites as the wealthiest race, and as such becomes a privilege only for them. How can such laws be kept in play if they hinder other races? The answer lies in politics. Due to white privilege, white people can expect to have people of their color to be accurately represented. This gives an huge hand in any legislature that can possibly effect minorities. Even in all these privileges, there’s an negative aspect that becomes paramount in our modern day society. These privileges cause a strenuous tension between races , because of the fabricated superiority that it gives whites over minorities. Hence, this so called â€Å"invisible knapsack† is only invisible to the user , and is in perfect sight of the oppressed. This just adds to the ocean of oppression felt by minorities proving race hinders the completion of the American dream. Male or female, seems like a simple question. However there is a world of connotations that come with such labels. Men and women have these values that are pushed upon them by society, confusing them to who they truly are. This Severely effects people who are confused on who they are ,because these â€Å"transgender† might just people who are just different personality wise. Furthermore it affects you more than mentally but also affects you economically. â€Å" The more economic resources such as education and job opportunities , are available to a group, the more they tend to be monopolized by men†(Lorber 246). The author is stating that women in general are qualified yet underpaid. This is entirely true , through every field of work you see women being paid less for the same or less work. Lorber believes socially that gender is a process of assigning rights and responsibilities. Men and woman see what is â€Å"expected† of them and assume the role is theirs, whether it be fair or not. This contradicts the American dream, because it preaches economic prosperity for all who work for it, and statistically women cannot reach that level. Hence, they hardly attempt to reach that high. How did they get to this point what defined these roles to one another , the answer lies among media. Advertisements, commercials, magazines. We are constantly bombarded with these pictures, voices, and idols . Anyone who looks normal or acts different is assumed to be a joke or outcast. Through these images we show our children how to act and to assign themselves personalities because of what their genetic makeup is. † It is this link with violence that makes the objectification of women more serious issue than with men. † (Kilbourne.263) This violence factor directly correlates with dominance. If you look through photos or magazines you can pick up a specific trend of nudity and pornography. Even more so , there is a constant jab at women , making them â€Å"inferior† With this sort of image growing up why would there be any motivation to be more than in those pictures? What is better than becoming rich? Being born rich is the most logical answer and this is how this 1 percent lives. The majority of this money, the . 1 % is old money. This money has been accumulated for hundreds of years and will be for hundreds more. The correlation of class and achievement of the American dream has been time and time proven. â€Å"Reality 6:All Americans do not have an equal opportunity to succeed. Inheritance laws ensure a greater likelihood of success for the offspring of the wealthy. †(Mantsios. 320) Yet another prime example of what class does for your chances at the American dream. The converse can also be enforced, without class it is a abnormality to live â€Å"the American dream†. The â€Å"American dream† is just something we can strive for but not truly reach. The American dream was known for our idea of Manifest destiny so we killed thousands of Indians because we thought of them as second class citizens. We have supposedly progressed ,transcending racism and sexism into an extinct ideas. However they just exist socially and economically now, just changing its brutality. These issues can’t be stopped through intellectual movements or programs, laws need to be enacted to change these process. These political figures need to stop thinking with their wallets and speak from their people. Without our changing of the law how are we supposed to become a more equal society. We live under a living document called the Constitution, if it promises our pursuit of property, now happiness , why can’t it assist us in the American dream. MLA Work cited page McIntosh, Peggy . White privilege: Unpacking the invisible knapsack. IndependentSchool. 1990 Mantsios, Gregory media magic :making class invisible. Rothenberg P. S. , ed. â€Å"Race, Class and Gender in the US† 3d ed. New York: Martins, 1995. Lorber, Judith. â€Å"Night to His Day: The Social Construction of Gender. † Yale University press. Yale college. 1994.

Jean Piagets Theory Essay

Piaget’s theory is based on stages, whereby each stage represents a qualitatively different type of thinking. Children in stage one cannot think the same as children in stage 2, 3 or 4 etc. Transitions from one stage to another are generally very fast, and the stages always follow an invariant sequence. Another important characteristic of his stage theory is that they are universal; the stages will work for everyone in the world regardless of their differences (except their age, of course, which is what the stages are based on!) Piaget acknowledged that there is an interaction between a child and the environment, and this is a focal point for his theory. He believed a child cannot learn unless they are constantly interacting with their environment, making mistakes and then learning from them. He defined children as â€Å"lone scientists†; he did not identify any need for teachers or adults in cognitive development. Children have all the cognitive mechanisms to learn on their own, and the interaction with their environment allows them to do so. To put this in perspective, another theory by Lev Vygotsky suggested that the interaction is not important at all; the child will learn when encouraged to with an adult’s assistance. I will be explaining then contrasting Vygotsky’s theory to Piaget’s in my next post – so be sure to check back for that! With the background of his theory explained, let’s look at – The Key Concepts of Piaget’s theory: Before explaining the main part of Piaget’s theory (the four stages), it’s very important to look at some of the underlying principles behind it. Rather than write a stupidly long paragraph explaining it all, I will write the key terms in bold, then explain them in bullet points – just to keep things simple! †¢Schema (pl. Schemata, although some say â€Å"Schemas† for the plural) Possibly one of the most important concepts put forward by Piaget, Schemata help individuals understand the world they inhabit. They are cognitive structures that represent a certain aspect of the world, and can be seen as categories which have certain pre-conceived ideas in them. For example, my schema for Christmas includes: Christmas trees, presents, giving, money, green, red, gold, winter, Santa Claus etc. Someone else may have an entirely different schema, such as Jesus, birth, Church, holiday, Christianity etc. Of course, there are schemata for all kinds of things – yourself (self schemata), other people (people schemata), events/situations (event schemata) and roles/occupations (role schemata). With regards to Piaget’s theory, a child might have a pre-conceived schema for a dog. If the household has a small West Highland White Terrier as a dog, the schema might be â€Å"small, furry, four legs, white†. When the child interacts with a new dog – perhaps a Labrador, it will change to incorporate the new information, such as â€Å"big, golden, smooth etc.† This is known as: †¢Assimilation Simply the process of incorporating new information into a pre-existing schema. So with the â€Å"dog† example, the child assimilated the Labrador’s information into the old dog schema. Assimilation is essentially fitting new information into schemata we already have in place. Unfortunately, this can lead to stereotyping. For example, if an old lady sees a teenager mug another person, she might assimilate â€Å"violence† or â€Å"crime† into her teenage schema. Next time she sees a teenager, her schema will be applied to them – and although they may be a kind person, she will probably show prejudice. Assimilation is normally a simple process, as new information already fits the pre-exisiting categories. †¢Accommodation When coming across a new object for the first time, a child will attempt to apply an old schema to the object. For consistency, let’s use the dog example again. The child may have â€Å"four legs, furry† in their dog schema. When coming across another similar animal, such as a cat, they might say â€Å"Look, a dog!† – that’s assimilation. However, when told that it’s actually a cat – not a dog – they will accommodate the new information into another schema. They will now form a â€Å"cat† schema; â€Å"not all four legged furry animals are dogs – some are cats too!†. They have accommodated the new information. The process just mentioned – of assimilation then accommodation is known as – †¢Adaptation Assimilation and accommodation are the two parts of adaptation – which is simply what it says – adapting our schemata to make an accurate (enough) model of the world we live in. It is a form of learning, but an entirely different form to the kind you’d see in behaviourist psychology for example (such as operant/classical conditioning). †¢Equilibrium Piaget suggested that humans naturally strive to achieve a cognitive balance; there must be a balance between applying prior knowledge (assimilation) and changing schemata to account for new information (accommodation). Piaget suggested that when a child has a schema which doesn’t fit reality, there is tension in the mind. By balancing the use of assimilation and accommodation, this tension is reduced and we can proceed to higher levels of thought and learning (equilibration). QUICK SUMMARY: Children have schemata (cognitive structures that contain pre-existing ideas of the world), which are constantly changing. Schemata constantly undergo adaptation, through the processes of assimilation and accommodation. When seeing new objects there is a state of tension, and a child will attempt to assimilate the information to see if it fits into prior schemata. If this fails, the information must be accommodated by either adding new schemata or modifying the existing ones to accommodate the information. By balancing the use of assimilation and accommodation, an equilibrium is created, reducing cognitive tension (equilibration). Vygotsky’s theories stress the fundamental role of social interaction in the development of cognition Vygotsky, 1978), as he believed strongly that community plays a central role in the process of â€Å"making meaning.† Unlike Piaget’s notion that children’s’ development must necessarily precede their learning, Vygotsky argued, â€Å"learning is a necessary and universal aspect of the process of developing culturally organized, specifically human psychological function† (1978, p. 90). In other words, social learning tends to precede (i.e. come before) development. Vygotsky has developed a socio-cultural approach to cognitive development. He developed his theories at around the same time as Jean Piaget was starting to develop his theories (1920’s and 30’s), but he died at the age of 38 and so his theories are incomplete – although some of his writings are still being translated from Russian. No single principle (such as Pi aget’s equilibration) can account for development. Individual development cannot be understood without reference to the social and cultural context within which it is embedded. Higher mental processes in the individual have their origin in social processes. Vygotsky’s theory differs from that of Piaget in a number of important ways: 1: Vygotsky places more emphasis on culture affecting/shaping cognitive development – this contradicts Piaget’s view of universal stages and content of development. (Vygotsky does not refer to stages in the way that Piaget does). 2: Vygotsky places considerably more emphasis on social factors contributing to cognitive development (Piaget is criticised for underestimating this). 3: Vygotsky places more (and different) emphasis on the role of language in cognitive development (again Piaget is criticised for lack of emphasis on this). Effects of Culture: – Tools of intellectual adaptation Like Piaget, Vygotsky claimed that infants are born with the basic materials/abilities for intellectual development – Piaget focuses on motor reflexes and sensory abilities. Vygotsky refers to Elementary Mental Functions – o Attention o Sensation o Perception o Memory Eventually, through interaction within the socio-cultural environment, these are developed into more sophisticated and effective mental processes/strategies which he refers to as Higher Mental Functions. For example, memory in young children this is limited by biological factors. However, culture determines the type of memory strategy we develop. E.g., in our culture we learn note-taking to aid memory, but in pre-literate societies other strategies must be developed, such as tying knots in string to remember, or carrying pebbles, or repetition of the names of ancestors until large numbers can be repeated. Vygotsky refers to tools of intellectual adaptation – these allow children to use the basic mental functions more effectively/adaptively, and these are culturally determined (e.g. memory mnemonics, mind maps). Vygotsky therefore sees cognitive functions, even those carried out alone, as affected by the beliefs, values and tools of intellectual adaptation of the culture in which a person develops and therefore socio-culturally determined. The tools of intellectual adaptation therefore vary from culture to culture – as in the memory example Social Influences on Cognitive Development Like Piaget, Vygotsky believes that young children are curious and actively involved in their own learning and the discovery and development of new understandings/schema. However, Vygotsky placed more emphasis on social contributions to the process of development, whereas Piaget emphasised self-initiated discovery. According to Vygotsky (1978), much important learning by the child occurs through social interaction with a skillful tutor. The tutor may model behaviours and/or provide verbal instructions for the child. Vygotsky refers to this as co-operative or collaborative dialogue. The child seeks to understand the actions or instructions provided by the tutor (often the parent or teacher) then internalizes the information, using it to guide or regulate their own performance. Shaffer (1996) gives the example of a young girl who is given her first jigsaw. Alone, she performs poorly in attempting to solve the puzzle. The father then sits with her and describes or demonstrates some basic strategies, such as finding all the comer/edge pieces and provides a couple of pieces for the child to put together herself and offers encouragement when she does so. As the child becomes more competent, the father allows the child to work more independently. According to Vygotsky, this type of social interaction involving co-operative or collaborative dialogue promotes cognitive development. In order to gain an understanding of Vygotsky’s theories on cognitive development, one must understand two of the main principles of Vygotsky’s work: the More Knowledgeable Other (MKO) and the Zone of Proximal Development (ZPD). More Knowledgeable Other The more knowledgeable other (MKO) is somewhat self-explanatory; it refers to someone who has a better understanding or a higher ability level than the learner, with respect to a particular task, process, or concept. Although the implication is that the MKO is a teacher or an older adult, this is not necessarily the case. Many times, a child’s peers or an adult’s children may be the individuals with more knowledge or experience. For example, who is more likely to know more about the newest teen-age music groups, how to win at the most recent PlayStation game, or how to correctly perform the newest dance craze – a child or their parents? In fact, the MKO need not be a person at all. Some companies, to support employees in their learning process, are now using electronic performance support systems. Electronic tutors have also been used in educational settings to facilitate and guide students through the learning process. The key to MKOs is that they must have (or be programmed with) more knowledge about the topic being learned than the learner does. Zone of Proximal Development The concept of the More Knowledgeable Other is integrally related to the second important principle of Vygotsky’s work, the Zone of Proximal Development. This is an important concept that relates to the difference between what a child can achieve independently and what a child can achieve with guidance and encouragement from a skilled partner. For example, the child could not solve the jigsaw puzzle (in the example above) by itself and would have taken a long time to do so (if at all), but was able to solve it following interaction with the father, and has developed competence at this skill that will be applied to future jigsaws. Vygotsky (1978) sees the Zone of Proximal Development as the area where the most sensitive instruction or guidance should be given – allowing the child to develop skills they will then use on their own – developing higher mental functions. Vygotsky also views interaction with peers as an effective way of developing skills and strategies. He suggests that teachers use cooperative learning exercises where less competent children develop with help from more skillful peers – within the zone of proximal development.

How Does the Pavilion Store In Winchester Use Intangible Experiences Assignment

How Does the Pavilion Store In Winchester Use Intangible Experiences to Keep Customer Loyalty - Assignment Example This research will begin with the statement that the Pavilion Clothing Limited is one of the internationally recognized fashion retailers that meet its customers on a face-to-face basis. The Pavilion Clothing Limited has been in existence for the last seven years. The pavilion is a private fashion and clothing entity that was established in 2007 by private investors. Currently, the Pavilion Clothing Limited is rated as one of the fastest growing clothing companies in the United Kingdom. The company is located in Winchester, Hants in the United Kingdom. The company deals with precious and up to date men and women fashions. A part of dealing with male and female clothes, the company deals with other products that include: bubblers, water pipes, rolling papers, cleaning suppliers, hookahs, vaporizers, and hand pipes. The prices of Pavilion’s products depend on the quality of the product as well as the existing market value. The Pavilion Clothing Limited’s main customers ar e middle class young and old people who have sufficient amount of resources to cater for the price of its high-quality products. The essay will start off by explaining the manner in which Pavilion Clothing Limited conducts the promotion of its products as well as the price, quality, and potential customers of Pavilion Clothing Limited’s products. Secondly, the essay will also explain the internal and external aspects of the Pavilion Clothing Limited and its effects on the success of the company. The essay will further define the meaning of intangible and tangible experiences and its application in Pavilion Clothing Company. The negative side of intangible experience in a company will also be expounded in the essay. Finally, the essay will explain how the intangible experiences add value to the company’s products as well as the strengths and weaknesses of the entire process. The Pavilion Clothing Limited’s success is to a greater extent brought about by its commo nly known high-quality products and services. The Pavilion Clothing Limited has developed effective models of connecting the company’s products to its customers’ emotional needs.

Philosophy Essay Example | Topics and Well Written Essays - 1250 words - 2

Philosophy - Essay Example Many philosophers have come up with diverging ideas on the concept of life and society and one of the acclaimed ones is Mary Warnock. According to her, philosophy does not involve the resolution of societal problems. Rather than this, it is the questioning of the legitimacy of some of the societal notions known to man. I find this very inspiring from the fact that many people in society look at philosophers and expect them to resolve their problems in an effort to make the environment a friendlier place. People should shun this mindset, focus on the mental engagement of understanding other complex issues in society, and think whether the purpose displayed in them is genuine or whether there is a better manner to improve this. I further concur with the sentiments of another professional philosopher by the name Mikhail Bakunin. The philosopher argues that it is important to recognize the thoughts of others but not act as per they say. This is a very important concept as far as survival and relationships are concerned. Through this, I find it very efficient to relate with people listening to what they have to say and by no means being a judge of their character and ideologies. Rather than this, I find it imperative to recognize and acknowledge their sentiments while putting a personal boundary. Failure to do this would lead to actions that would eventually leave one confused due to mixed ideas. From the sentiments of Philip Kitcher, every society should have an internal urge or rather desire to seek and recognize the truth. However hurting the truth may appear, it is the only way that society can gain a better understanding of self. I concur with this idea by stating that despite the fact that there are flaws in the contemporary environment and people only look up to the upright characteristics, there is a possibility that they may also bear errors as they are reconstructed repeatedly by humanity. People are often afraid of following the law and trying to appeal t hese notions but the faster they gain reconstruction, the better-placed humanity is. This matter requires increased attention in an effort to get a society that does not only lean on the contemporary and future notions, but also relates to the already set ones and evaluates their competency. Another issue that affects the contemporary society and that I find personally interactive is that relating to gender. It is a widespread notion from ancient times that the female is generally weaker. In an effort to indulge in this issue deeply, Katha Pollitt, another acknowledged philosopher states that people go around the concept of gender without caring about the feelings or rather the sentiments of females. I personally relate to this and state that women are supposed to bear the right to communicate their sentiments on various issues in society and gain an audience. Katha states that many people engage in the evaluation of whether women are better, worse or equal to men. She states that t his is not the question for evaluation. I also find it important to recognize the achievements that women have made in the past and offer their acknowledgements. Adolf Hitler was one recognized dictator in the 20th century. He bore sentiments that are rather disturbing since he claimed that human beings should not receive any form of widespread knowledge but rather information supplied to them

MARKETING Essay Example | Topics and Well Written Essays - 2000 words - 4

MARKETING - Essay Example Which is why we attend colleges and vocational education? A career is a journey not a destination. It is made up of a series of job profiles that a person has to fulfil before he attains his goal. Therefore, it is very important for a person to have a clear idea about what he wants to accomplish. Every job includes certain tasks, duties and responsibilities. In order to execute a job one needs to have certain skill sets. Through a reflective commentary one can analyse the skill sets that a person has to inculcate in order to reach his career goal. This can be done through a proper analysis of one’s skills and abilities. First and foremost, a person should define clearly what his career goal is. No analysis is complete without accurate determination of one’s career goal. Then one should know exactly the skill sets that are needed to achieve that goal. After that a person should do an introspection of his skills and abilities. If he has the required skills matching his ca reer goal, he should look for avenues for its development. If he does not have the skills he should look for developing them through self development, training and counselling. I am a student of Westminster University which is located at London in the United Kingdom. I am studying International Business with Spanish. I have certain strengths and weaknesses. My strengths are self confidence, the ability to think high, the ability to work in a team. The area of my weakness has been my introvert nature. Also, at times I get confused under pressure. I believe that my educational background and also my attitude provide me certain opportunities in life. I believe in learning from others and acquiring experience. Experience can also help me to acquire more ideas and knowledge. Besides knowledge of International Business, I am also well versed in the maintenance of aircraft. I have got a rich and vivid work experience. I have worked in Saudi Airlines along

An Exploration of Beethoven and Haydn Music Careers Essay

An Exploration of Beethoven and Haydn Music Careers - Essay Example Beethoven was born in a place then called Cologne which is the Germany at present. During his youth Beethoven moved to Vienna and stayed there. It is in this phase of his youth that he met another influential icon Joseph Haydn. Beethoven experienced a meteoric rise in his career as a virtuoso pianist although his youth was later plagued by the deterioration of his hearing capabilities. The predicament did not annihilate his career as he continued conducting and performing even when he had gone totally deaf. While Joseph Haydn developed his music career as an isolated musician a condition which as he put it, â€Å"forced him to be original†, Beethoven on the other end stemmed from a musically endowed pedigree. He was named after His grandfather Ludwig by his mother Ludwig Maria. Davies, Peter J, states that,†His grandfather was a musician at Roman Catholic Flemish lineage and was at some point Kapellmeister at the court of Roman Clemens August of Bavaria.† Beethoven’s father was Johann van Beethoven who lived from 1740-1792. Beethoven got his initial orientations into music from his father who was a natural tenor singer at the electoral court at Bonn. The development of Beethoven's music career was later supervised by Tobias Pfeiffer, a friend to Beethoven's father Johann. Like Haydn' Beethoven's music endowments were noted when he was of a tender age and this is well illustrated by the fact that by 1778 the youngster was already learning the organ and the viola upon his piano mastering endeavors. Haydn parents noted that Haydn had a musical endowment and reckoned that he would not get proper training in the place they were living in then Rohrau thus they accepted the offered by a relative Johann Matthias Franck to have Haydn trained as a musician by Franck from his home in Hainburg. On Beethoven's part, one of the most noted mentors of Beethoven was Christian Gottlob Neefe, the court organist. Neefe is particularly remembered for helping Beethoven make inroads into the classical music pedestal by assisting him to get his first compositions published. The compositions were an assortment of some keyboard melodies and variations. Musicians like other artists are custodians of a society's culture and history. This is so owing to the undeniable sensitivity of artists to the influence of various factors that charcterise their place and time settings. Traces of cultural, political, economic and social influences can be identified in an artists work and Beethoven's works are not an exception. A close exploration of His music indicates illuminant influences of values of Enlightenment and the surge of Romanticism which dominated the European society in his time. As Davies, Peter J, (Opcit) concurs this is glowingly illustrated by the composition and dedication of his music piece the Eroica which is Italian term for 'heroic" to the Leader Napoleon whom the musician had admired for his ideals of democracy and republicanism values of the French Revolution. Haydn's mettle in his isolated music career development earned him the label of "father of Symphony' and also father of "String Quartet". Haydn and Beethoven shared similar inclinations to the values of enlightenment in music. Beethoven later retracted the dedication to Napoleon when the Leader shifted into embracing imperial ambitions

Apple Strategy (1984-2004) Essay Example | Topics and Well Written Essays - 2500 words

Apple Strategy (1984-2004) - Essay Example It employs about 14,800 people. Apple experienced good success during the late 1980s but testing times during the 90s. John Sculley, previously the CEO joined Apple in 1983. Sculley had the valuable experience of the 'Cola-War' between Coke and Pepsi. He was full of marketing ideas and wanted to implement them in Apple as well. Steven Jobs, more of technology oriented initially found this approach little weird, but later gave Sculley a free hand. Realizing the importance of strategic alliance, Apple had a tie up with IBM in 1991 to target the areas where Apple lacked the developmental skills but owing to cultural and other differences the alliance did not last long. Sculley did an introspection and identified some key areas where more professionalism was required in the approach of Apple. For example discipline, work schedule and cost management were the areas put on notice. As part of marketing strategy, Apple also reduced the prices of existing products. But somehow this resulted in losses for Apple. In the meantime Sculley also propagated the 'Newton' series of notebooks, but somehow this series did not have many takers in the market, which resulted in further financial losses. Sculley was then replace with Michael Spindler in 1993 who lasted only three years making way for Gil Amelio, who came out with the Macintosh product range for designers and artists. From here onward Apple brought out radical changes in the marketi ng strategies as well. Amelio also realized that the 'free for all' culture where anybody was free to defy anybody in the company, is causing losses to the company. He believed in more conventional strategy where project managers are supposed to sincerely implement the strategies devised by the strategists, whatever the outcome. Apple thrived on its core competency of 'making the technology easy to use'. Amelio decided to make fullest use of this core competency in areas other than the PC segment. Apple started working on 'Copeland' the new operating system. IT experts started predicting that with the Copeland -1996 will prove to be an advance version of Windows-95. But declining sales and falling profits did not allow the launch of Copeland on time. However Apple acquired another software company NeXT with Steven Jobs back in saddle. NeXT too did not find wide acceptability in the market. This resulted in another round of introspection in Apple hierarchy. Executives from NeXT took over majority of the management portfolios. Workforce was drastically reduced, which paved the way for exit of Amelio. This, coupled with declining sales, gave rise to intense speculation in the industry about the future course of action that Apple will be taking. In August 1997 Steve Jobs announced a strategic tie-up with its lon g time rival Microsoft. Microsoft invested $150 million in Apple and the agreement stated that, 'Microsoft would develop and distribute office applications fro the Apple Macintosh while Apple would bundle Microsoft's Internet Explorer in future Mac products.' This provided a new lease of life for Apple, while for Microsoft it was a strategic move to lower the level of competition in the industry. As a result of this tie up Apple became profitable again in 1998. Now the challenging task for Jobs was to widen the market for Mac, because so far Mac was popular amongst

Topic 5-1 Essay Example | Topics and Well Written Essays - 250 words

Topic 5-1 - Essay Example The Social Institution and Gender Index (SIGI) is an efficient tool for helping women realize their abilities and develop proper career alternatives. The tool emphasizes on fighting for the rights of women by providing evidence as to the actual levels of discrimination that females face. The only detriment of using the tool is that it may promote overconcentration on feminine gender and encourage discrimination of the masculine gender as already happens in some countries. Ethical concern relating to Social Institution and Gender Index (SIGI) is that it is forgetting and biasing against masculine gender. The tool places much emphasis on promoting feminine rights and doing nothing to the masculine gender. This element of SIGI may lead it in causing further imbalance across the genders. When compared with the Armed Services Vocational Aptitude Battery (ASVAB), SIGI performs poorly in promoting gender balance in careers. The ASVAB gives people across all genders opportunity to take career test without any form of discrimination. Qualification of individuals depends solely on their performances. In that respect, SIGI can cause social conflict in the career fields in the long term, while ASVAB can reinforce the perceptions of gender unfairness in career

Political socialization Essay Example | Topics and Well Written Essays - 2000 words

Political socialization - Essay Example Indeed, to the best of my understanding, integrity and fear of God cannot be perceived to be different. Rather, they are complementary to each other. Politics is said to be a dirty game. This is a conclusion made after observing too many incidences of political foul play. Indeed, politicians acknowledge there is no true friendship when it comes to politics. I have grown hearing this word in news bulletins. Therefore, politicians and community leaders thrive by painting their opponents as enemies of their course and unacceptable to people, especially when elections are near. They do this through character assassination. However, there are certain positions I accepted, not because of experience or exposure. I grew up knowing that. For example, it was unacceptable to try to imagine a leader endorsing same sex relationships. We have lived to see gays running for political offices and claiming equal rights with others. As long as I can remember, the society treated such people as outcasts , and in some societies, they were killed. Through childhood training, I knew that people who subscribe to my value system as the best when it comes to politics and economy. This has caused communities to stick to the leaders to who come from their background. It becomes hard to accept people across the economic and political divide. Prejudices occur after years of training during the growing process of a child. I feel safe when I have a leader who can be fit into my community or convictions. This includes sharing the same faith and the same origin. After years of aggressive campaigns on government, political and society, the stand has softened. It is now possible to endorse a political leader who does not share the same roots with me. However, the mistrust still continues because politicians thrive by defining positions and power in terms of communities support and ethnicity. Extremely rich people prefer rich

Health policy Essay Example | Topics and Well Written Essays - 250 words - 3

Health policy - Essay Example On the other hand through managed care more incentives would be put into place in order to effectively manage various critical ill patients. This is therefore viewed as an advantage of managed care to critical ill patients who need quality and special care. I agree with the article in the sense that managed care will bring a lot of benefits especially among the critical ill patients. This is due to the fact that more incentives will be allocated to provide quality health care to critical ill patients at minimal costs to them. Reduction of costs through managed care is important as critical ill patients require a quality health care policy that will safeguard their interests. Therefore in my own opinion managed care as a health policy should be encouraged not only within the context of United States but globally due to the benefits associated with the managed care policy. Managed care has an intention of reduction of health care expenditure through various forms of economic incentives (Melanie,

Electoral College System Essay Example for Free

Electoral College System Essay The Electoral College system is a part of the United States Constitution. It has been present since the creation of the nation. There has never been a United States presidential election not determined by the Electoral College system (Kuroda 127). In the first presidential election of 1789 George Washington was awarded 69 electoral votes to win his first term as the first president of the fledgling nation. The idea of eliminating what is seen as an archaic and unwieldy form of election has been considered for years, but what most politicians have found is that it is never easy to amend the United States Constitution, particularly in favor of an unknown. People believe they have a system, that while cumbersome and antiquated, still functions as the founding fathers intended it to do. With some of the founding fathers of the opinion that the average citizen was not well enough informed to make a logical or wise decision as to who should succeed to the highest office in the land, it was thought to be imminently better for a Congress to elect the president. When that idea was defeated, the proponents settled for having a group of unbound electors be sent to the capital each four years, and there decide for the people. Writing in the Federalist Papers, Alexander Hamilton said: It was desirable that the sense of the people should operate in the choice of the person to whom so important a trust was to be confided. This end will be answered by committing the right of making it, not to any pre-established body, but to men chosen by the people for the special purpose, and at the particular conjuncture. (par. 2) And still today, while the electors are faithful to the point that an unfaithful elector is an aberration, the fact remains that electors have options and can, if they wish, simply deny the will of the people (Archives. gov 1). Besides the fact that the nation has had presidential winners who did not win a majority of the popular vote, which in essence denies the will of the people, this system is maintained (Abbott and Levine 21). There is a need for, at the very least, a major over-haul of the system, and possibly a totally new approach, allowing for the direct election of the president by the popular vote of the American people. The arguments in favor of the Electoral College are specious today, particularly in regard to the people being informed enough to make a decision, and for that reason, as well as numerous others, the Electoral College should be discarded in favor of a system which better expresses the will of We the People. The present system has its advocates, and they make some good points in favor of not scraping the Electoral College. They rightly point out that such an act would not only be difficult, requiring a Constitutional amendment, necessitating a two-thirds majority of both house of Congress to agree, but also three-fourths of all the states would also have to acquiesce on the matter. They point out that in the past there have only been 27 amendments to this blueprint of government so well written by the nation’s founders. They also point out that some amendments have proven to be national disasters, such as Amendment 18. This system, they argue, has served the nation for over near 220 years and it simply is not wise to exchange a system which works for an unknown, which could result in chaos or even massive civil disturbance. It offers, they argue, both parity and equity to the smaller states, which would have virtually no voice in a direct election system. Then comes the question of what system would be better. There are several ideas being floated occasionally as trial balloons. The Congressional District method has been proposed. It comes with its own problems, however, and fails to address some of the more troubling aspects of the Electoral College system. This system proposes that each Congressional District be given one vote and allotting the two Senatorial votes as a bonus for the winner of the statewide popular vote. Maine and Nebraska currently use this method. First, this system does not correct one of the perceived flaws of the current system, which is the extraordinarily disproportionate weight given the vote of citizens of less populous states. Under the present system Wyoming is given one electoral vote per 165,000 citizens, while Texas is given one electoral vote per 652,000 citizens. This makes the vote of a Wyoming citizen worth four times that of a Texas citizen. Secondly the Congressional District proposal does not take into account the self-serving gerrymandering which tends to carve up American votes as if in a feudal system, making incumbents virtually bullet-proof, so to speak, and guaranteeing a vote for the party in power when the district was drawn. Frequently Joe Six-pack will grumble and insist that the election should be decided in a winner-take-all popular vote. This system, usually put forth as a â€Å"Direct Vote with Plurality Rule† has its good points and its bad. It harkens back to the days of the Greek city-states, when the citizens of Athens would all gather to directly vote for their candidate. Under this system the Electoral College would be eliminated, which would require the above-mentioned amendment to the United States Constitution, which could take years to effect. Simplistically, this system would award the presidency to the candidate with the most popular votes, irrespective of whether he or she garners a majority. This system would not prevent the spoiler-effect from occurring when third-party candidates dilute the vote of one major party candidate, allowing the other to move ahead in the popular vote. And, in theory, a wide field of candidates could dilute the vote to such an extent that a winner could be declared although only winning a small plurality, should the field be large enough. With this concern, and the necessity to amend the Constitution, there are surely better alternatives.

The Subjective Theory Of Truth Religion Essay

The Subjective Theory Of Truth Religion Essay According to the correspondence theory, if a statement corresponds to reality then it is considered to be truth (Hardy 32). Because there are three other truth theories, many have the wrong idea regarding what truth is and how one can know it. The three other truth theories are pragmatic, coherence, and subjective, and through the use of reason, one can determine which one is the most logical. To start, the subjective theory of truth discerns that the individual decides what is true and false based merely on his own personal desires. In other words, there is no such thing as absolute truth and what is true for you might not be true for me (Hardy 38). Absolute truth is simply the concept that there is a universal truth or a set of truths that exist and concern everyone (Hardy 40). In 2001, a study was done to determine how many Americans actually believe in absolute truth, and the result was only 38% (B.A. Robinson). Therefore 62% of Americans believe relativism in regards to reality, ethics, and even pluralism. However, behind every subjective truth, there is at least one absolute truth that can be discerned (Hardy 40). In any given situation, opinions can form, but there has to be at least one essential truth in order for those opinions to appear. For example, if there is a car accident and witnesses must tell their versions of what occurred, each person might retell the events that caused the accident a little bit differently. However, the one underlying absolute truth is that the accident did occur. In regards to moral relativism, in order for someone to say that something is good or evil, or, right or wrong, then he or she has to make an absolute truth claim. Under what standard is something immoral? If truth is relative, then one can follow their own standards and desires in regards to morality and there is no reason to argue at all. The moral implications of relativism also allude to placing the individual above God and rejecting His sovereignty. Furthermore, one can not say that someone is wrong unless that person knows what right is (Hardy, 40-41). According to Stand Your Ground by Dean Hardy, the irony of relativism is that it is completely self-defeating. Relativism cannot even pass its own test for truth (Hardy 40). In regards to the material reality, there are many ways to logically prove the subjective theory false. For example if someone declares that truth is relative, all one has to do in reply is question whether or not that is an absolute truth (Hardy 41). Therefore, it is evident that all truth claims are not inclusive. Truth must be exclusive, absolute and narrow, for an attempt to include everyone will never work (Hardy 40-41). Truth is also trans-cultural, and it is discovered not invented. Also, just because someone believes in something with all of his heart and deepest convictions, that doesnt make his belief true. This leads us into the discussion of pluralism and how all religions can not be true (Hardy 41). Pluralists argue in the analogy of the six blind men and the elephant that all six major religions have a piece of the truth but are unable to see the big picture. According to this way of thinking, if all six religions have a piece of the truth then they are all true. However, in making this claim, the pluralist has to know the whole truth. Underneath all of the subjective truths, there is still one elephant that represents absolute truth: that there is one true religion. Therefore, in using this analogy, pluralists claim the opposite of what they teach: that there has to be only one spiritual and religious path. If one is to discern whether or not pluralism is true based on a logical standpoint, then one can show that all six major religions teach opposites. In Christianity, for example, salvation is achieved by faith alone in Christ alone. However in Hinduism, one achieves salvation by overcoming reincarnation with good works. The two cant both be true (Hardy 39). Should we be skeptical about everything? Lord Byron once said In short, I deny nothing, but doubt everything. The question of whether or not reality is an illusion certainly harps at the hearts of many. The ideologies of skepticism, idealism and realism present ways to answer the question of metaphysics and how one knows what is truly real. We should most definitely not be skeptical about everything, for it is evident that there is both a material and spiritual reality. There is most definitely a difference between the physical existence of a chair in the outside world and the immaterial existence of a chair inside ones mind. The two both share the same essence, for they both have legs, a back and a seat for one to sit on. However, the two differ with existence, for one is physically real and the other is not (Hardy 17). In this situation, an idealist would believe that the only real chair would be the chair fabricated in his mind. Therefore, the idea of the chair is more real than the chair itself. A skeptic, however, would simply doubt the ability to prove that a chair existed at all. According to the skeptic, ones senses are faulty (Hardy 18). Because I am a realist, I firmly believe that the computer I used to type this paper is real and so are the ideas that I have formulated in my mind. Even though one can not prove everything with 100% certainty, it is still probable that anything can still exist as real. For example, one cant prove with 100% certainty that Christianity is real (Hardy 3). Although there are logical conclusions and arguments to prove Christianity to be true, there is always room for faith. One can not go back in time and physically prove that Jesus existed, and this is why there is room for faith (Hardy 3). However, one can know anything with 100% certainty. In regards to mathematics, one can know that the equation 2+2 will always equal 4. This is real and one can know it for certain (Hardy 15-16). Dean Hardy states in Stand Your Ground that if we could not be sure if our statements and ideas correspond to a real thing, then there could be no such thing as truth or knowledge (Hardy 19). So even though i t is in our human nature to doubt things, such as Lord Byron did in the statement above, that doesnt mean that no knowledge is absolute or that, nothing is real. I dont think that there is a God, is there any proof that He exists? There are three main arguments that are used to prove Gods existence. They are the cosmological, teleological and moral arguments. Each argument starts with certain presuppositions and then leads one into understanding that there must be an infinite God who exists outside of the universe. My favorite is the teleological argument because it proves that there must be a God based on the knowledge that the universe is intelligently designed. The logical syllogism is as follows: Everything that has design has a designer. The universe has design; therefore the universe must have a Designer (Henson, Introduction to Christian Theology 20). In using the rules of logic and argumentation found in Stand Your Ground, this is a categorical syllogism where the conclusion of the argument is both true and valid (Hardy 57-60). To start, there are many ways to prove that the universe has design. One of the most famous illustrations of this utilizes the concept of a watch and a watchmaker. In reality, a watch is comprised of natural elements from the universe. However, a watch has never just randomly formed out in nature. Even if one were to line up all of the essential parts of the watch together outside, one would know that the only way a watch could function is if someone intelligently constructed its parts together, and nature cant do that! Therefore it is safe to say that nature randomizes and intelligence organizes (Henson, Introduction to Christian Theology 20). In addition, many use the study of the anthropic principle to further conclude that the universe must have a designer. The anthropic principle mandates that our universe is designed so that even subtle changes in its atmosphere, oxygen or carbon dioxide levels would cause drastic results. One such example is that the oxygen level must comprise approximately 21% our atmosphere. If it was only 15% all life would suffocate and if it was 25% all life would burn (Henson, Introduction to Christian Theology 20). Also, never before has a scientist been able to construct a living cell, for it contains nearly 1,000 volumes of encyclopedic information (Henson, Introduction to Christian Theology 20)! Furthermore, the concept of specified complexity serves to prove that chance can not order the universe. In Apologetics class, the example of a group of monkeys typing a work of Shakespeare proves this point, for although they were given long periods of time to sit in front of a computer screen with a work of Shakespeare beside them, none of them were able to type a complete work. This proves that time added to chance will not equal order or even design. The point of this serves to prove that the chance of the universe creating itself is not only illogical but completely unsound (Hardy 90-91). In order to prove that the Designer from th e teleological argument is the God of Christianity, the other three arguments need to be used to correspond with the Bibles teachings (Hardy 100). Is the Bible merely mythical stories? Many unbelievers feel that the Bible is a book of mythical stories and that its teachings are ultimately false and insubstantial. However, even though I agree to some extent that the Bible includes both literal and figurative stories, I would still argue that the Bible is inspired or God-breathed (Henson, Introduction to Christian Theology 3). As 2 Timothy 3:16-17 states, All scripture is given by inspiration of God, and is profitable for doctrine, for reproof, for correction, for instruction in righteousness, that the man of God may be complete, thoroughly equipped for every good work. First and foremost, the Bible is a historical book, which can be verified by past secular historical events. For example, the New Testament book Acts and the Old Testament books of Joshua, Ruth, Chronicles and 1st and 2nd Kings (just to name a few) are all deemed historical books and pertain to actual events that occurred in the past. Therefore, the whole Bible can not be deemed mythological (Henson, Introduction to Christian Theology 4). In addition, there are many non-Christian sources that can be used to verify the teachings of the Bible as accurate in correlation to events in history (Hardy 114). According to Stand Your Ground by Dean Hardy, there are more non-Christian sources that promote Christs existence than there are sources that discuss the existence of Emperor Tiberius Caesar Augustus during the 1st century (Hardy 117). Notable men including Roman historians Tacitus and Suetonis, the Roman governor Pliny the Younger and Jewish historian Josephus have all written accounts about the existence of not only Christ but also the truth to a lot of historical claims in the Bible (Hardy 116-118). Also, one of my favorite books of the Old Testament, Psalms, contains poetry. Even though one might argue that this book is mythological, I would refer back to how many of the verses in Psalms predict prophecy. For example, Psalm 22 predicts the crucifixion of Jesus Christ, how He was mocked on the cross and how many tempted Him to show that He was the one and only true God (Henson, Judaism 16). Above, I mentioned how many of the secular accounts confirming Christs existence give mention to His death under Pontius Pilate and His resurrection (Hardy 116-118).The statement above proves that the Bible is internally consistent, something that could not just be a compilation of random mythological stories. Lastly, to those who argue that the flood was a foolish myth, and that God did not start the first woman with a rib, Jesus Christ confirmed the validity of these events in the verses of Matthew 24:38 and Matthew 19:4-5 (Henson, Introduction to Christian Theology, 3). In addition, it is very bold for one to claim that all 66 books of the Bible, written by 40 different authors, on 3 different continents in 3 different languages over a period of 1500 years, is completely mythical (Henson, Introduction to Christian Theology, 4). Therefore, I believe that the book of the Bible is not a compilation of mythical stories. 5. Why must God be an infinite being? Why cant there be multiple Gods, and why cant God be limited? The common definition of the word infinite is having no limits (Henson, Introduction to Christian Theology 7). However, a more appropriate definition when describing Gods characteristics of omnipotence, omnibenevolence, omniscience, omnipresence, eternalness and immutableness is unlimited perfection (Hardy 75). God must be an infinite being because He is uncaused and outside of the universe. Because God is uncaused, nothing is causing Him to be and therefore He simply is who He is, or, He is pure actuality (Henson, Introduction to Christian Theology 7). If nothing is limiting God then God must be infinite and unable to lack (Henson, Introduction to Christian Theology 7). However, the concepts of deism, maltheism, and finite Godism support the notion that God is a finite being, or a being that is limited in perfection (Hardy 75) If God is a finite being, then something had to cause Him to be, and if God had a cause, then He cant be God. Therefore it is safe to say that one would have to regress back in time to find an infinite being, which would then be called God (Hardy 96-97). Deists claim that God created the world and everything in it, but then decided to let the world just run on its own. This implies that God is not omnipotent, for He lacks the ability to perform miracles, and that God is not omnibenevolent, for He lacks the ability to love and care for His creation (Hardy 78). In addition, Maltheists claim that God is evil, but if He is omnibenevolent, He doesnt have the potential to be evil. For God does not have the potential to be anything other than who He is, and that is an all-loving, good being (Henson, Introduction to Christian Theology 7). Lastly, finite Godists project the notion that God lacks and through the reason Ive given above, it is impossible for God to lack or else Hed be finite. In addition to Gods inability to lack, Polytheists argue that there are many finite Gods that rule the universe. However, it is true that something is distinguished by what it lacks rather than what it has. In order to distinguish these lesser gods apart, one would have to lack something the other god didnt have, and vice versa (Henson, Introduction to Christian Theology 7). If something lacks, then that something had a cause and therefore can not be the infinite God of the universe (Hardy 80). How do you know that the infinite being you believe in is the God of the Bible? According to Psalm 145:3, Great is the Lord and most worthy of praise; His greatness no one can fathom. There are many verses in the Bible that prove the infinite being who created the universe must be the God of Christianity. As mentioned before, God is omnipotent, omnibenevolent, omniscient, omnipresent, and immutable. He is also holy, relational, just, and righteous (Henson, Introduction to Christian Theology 8-9). To start, verse Matthew 19:26 states, Jesus looked at them and said, With man this is impossible, but with God all things are possible.' This verse shows how God is an all powerful being, something that man could never be. Also, one can see Gods love for man in Romans 5:8, which states But God demonstrates his own love for us in this: While we were still sinners, Christ died for us. The Lord sent down His only son so that our sins could be forgiven and that we could have eternal life if we choose to come to know Him. Next, Psalm 139: 1-2 states, O Lord, you have searched me and you know me. You know when I sit and when I rise; you perceive my thoughts from afar. This shows how God is all knowing. In addition, Gods omnipresence can be shown thorough verse Jeremiah 23:24 where the Lord questions, Can anyone hide in secret places so that I cannot see himdo not I fill heaven and earth? Lastly, the God of Christianity is immutable, which means that He is unable to change (Henson, Introduc tion to Christian Theology 8). In Malachi 3:6, the Lord states, I the Lord do not change. So you, O descendants of Jacob, are not destroyed. These are just a few examples that describe how the God of the universe must be the God of Christianity. 7. If there is a God and He is omnipotent, omni benevolent, and omniscient, why is there evil? I mean, if He created everything, then didnt create evil? In order to understand this question, one should reference the beginning of Genesis when the Lord created both Adam and Eve. Genesis 2:16-17 states And the Lord God commanded the man, You are free to eat from any tree in the garden; but you must not eat from the tree of the knowledge of good and evil, for when you eat of it you will surely die.' Here, the Lord gave Adam an ultimatum. He gave him the choice to obey or disobey and He later gave the same choice to Eve. Adam and Eve were created without original sin and therefore were perfect in the eyes of God. However, the Lord gave man the free will to commit sin by choosing evil. In the story of Genesis, the serpent was the tempter. He told Eve in Genesis 3:5 that à ¢Ã¢â€š ¬Ã‚ ¦God knows that when you eat of it you eyes will be opened, and you will be like God, knowing good and evil. So now after reading this verse, the question becomes whether or not God created evil and if He did, why He created it. God did not create evil. However, God created a perfect world where only good existed, but because He gave man free will, evil came into the world (Hardy 106). When people think of evil, many think of tragedies, times of adversity, even murder, however, they do forget that evil is the lack of something, or as Thomas Aquinas called it, the privation of a thing (Hardy 106). Evil is the lack of anything good. In Stand Your Ground by Dean Hardy, the example of a bucket with a hole in it is considered to be evil for its opening causes it to lack (Hardy 106). When God created the world, He essentially had two choices: one was to create a world where everyone was forced to be obedient to Him and the other was to give all of man kind the option to worship Him or not (Hardy 107-108). To further explain, the fall of man, which was the result of Adam and Eves first sin, enabled us to distinguish good from evil by the standard which God created. One can use empiricism to deduce that the world we live in is full of suffering, disease, pain, wrath, and heartache (just to name a few.) However, in order to understand why an omnibenevolent, omnipotent, omniscient God would allow these things to enter the once perfect world, one has to understand the importance of Satan and Satans desires. In Mr. Hensons Christian Theology class I learned that Satan uses humans to accomplish his purposes, but God uses demons to accomplish His purposes (Henson, Introduction to Christian Theology, 14). In all honesty, if there wasnt suffering and evil in the world, would we ever choose to pursue an all-loving God? Wouldnt you rather want to have the choice to pursue good or evil in this life, and learn from you experiences in times of suffering? Furthermore, dont we need to know what evil i s in order to comprehend that an all-loving, just God even exists? I firmly believe that God hurts when He sees His creation suffering but dont those times of suffering bring us closer to Him? God allowed evil to enter the world so that His creation can come to know Him and pursue Him in a world full of darkness. The only possible explanation of our existence is natural selection. In response to this statement, natural selection is only one idea or concept regarding our existence in the universe. Another idea happens to be the concept of intelligent design as it pertains to the universes complexity. Debaters are in constant disagreement over the two and the argument is still extremely prevalent in todays society. However, in studying the concept of irreducible complexity, one can prove that evolutionism is false. The most famous evolutionist, Charles Darwin, even stated something along the lines of if irreducible complexity were to be proven true then evolution cant be (Hardy, Chapter 7 Notes). The concept of irreducible complexity, which was formulated by Michael Behe, goes hand in hand with the teleological argument to prove Gods existence. The human cell is a complex structure made up of interdependent parts (Henson, Introduction to Christian Theology 20). If even one of these parts were to be removed, the cell would cease to function. This disproves the concept of macro-evolution or the idea that minor changes over time have enabled drastic changes to occur in a given species (Henson, Introduction to Christian Theology 21). In Apologetics class I learned about another example regarding irreducible complexity: the human eye. In order for the human eye to function, all of its interacting parts must exist together. One can not claim to have 25% of an eye, because that absolutely makes no sense! Gradual changes over time could not have occurred because all of that organs parts would have had to have formed at the same time. In addition, another one of Darwins theories is gr adualism or the notion that new traits form in the DNA code. However, scientist Gregor Mendel confirmed that our genetic make-up is hereditary or produced by the pre-existing traits of our parents (Henson, Introduction to Christian Theology 20). Lastly, the concept of microevolution can even be used to support the existence of God. According to Mr. Henson, a wise Creator would create flexibility within the gene pool to enable survival under any given environment, and to show His artistic creativity. This shows preplanning and purpose, which implies design (Henson, Introduction to Christian Theology 21). What makes Jesus so different? What did He say that was so unique? Verse John 1:35 states John saw Jesus coming toward him and said, Look the Lamb of God, who takes away the sin of the world. Here one can fully understand the importance of Christs sacrifice for humankind and how He was more than just a man. Jesus Christ is the epitome of the new covenant God established with His people in the New Testament. Because Christ died for us, our sins can be forgiven. He essentially is the propitiation for our sins, meaning took our punishment for sin (Henson, Christian Theology 3). In the New Testament, Jesus performed miracles, He was worshipped, He forgave sins, He answered prayers, and although He was a man, He was without sin. Here one can see Jesus divine nature when He lived (Henson, Christian Theology 15). An example of Christ performing miracles is seen in Mark 1:25-26, which reveals: Be quiet! said Jesus sternly. Come out of him! The evil spirit shook the man violently and came out of him with a shriek. An example of Christ exclaiming how He is the Son of God is seen in John 14:6 where Jesus answered, I am the way and the truth and the life. No one comes to the Father except through me. An example of Christ forgiving ones sins can be seen in Luke 7:48 which remarks, Then Jesus said to her, Your sins are forgiven.' In reference to prayer Jesus tells His disciples in Matthew 6:6, But when you pray, go into your room, close the door and pray to your Father, who is unseen. Then your Father, who sees what is done in secret will reward you.' These all show h ow Jesus was a Divine Teacher who brought people to pursue the unseen God. In response to those who believe that Jesus did not claim to be God but only His son, in verse John 10:30 Jesus remarks I and the Father are one. Throughout His life on earth, it is recorded that Christ spoke many things and was more than just a good man. Why do Christians believe that there are three Gods in one? Isnt this Polytheism? The concept of the Trinity holds that there are three persons in one God. The reason why Christians believe that there are three persons in one God is because God is a relational being. In using the moral argument, one can deduce that the Moral Law Giver (the God of Christianity) has to be moral and relational because not only is He the standard for right and wrong but the concept of morality without relationships does not make sense (Henson, Introduction to Christian Theology 18). For example, one can not lie to a rock or some non-living creature. If one were to slap his desk or slap his little sister, which one would you consider morally wrong? Relationships are necessary in order for morals to exist. With that being said, If God is eternal, then He must be in an eternal relationship, which shows how God is not dependent on His temporal creation, for that would put limits on Him (Henson, Introduction to Christian Theology 18). Furthermore, if God is in an eternal relationship then He must be multi-personal, for He is the only true, infinite God. The reason why relationships are so valuable for human beings is because we were created in the image of God (Henson, Introduction to Christian Theology 18). To further explain the concept of the Trinity, within God there is the Father, the Son and the Holy Spirit. All three are of the same substance' and are not separate from each other. John 1:1-2 states In the beginning was the Word, and the Word was with God, and the Word was God. He was with God in the beginning. The emphasis of Word in the above verse serves to emphasize how the Christ is God and was always God from the beginning of time. The reason why the concept of the Trinity is not polytheism is because even though the three persons within God are equal, they are economically distinct, which means that they serve different functions. The Father created the Earth, He is in charge over everything, while the Son is the mediator between God and man and lastly, the Holy Spirit convicts man of sin and immorality through guilt and shame (Henson, Introduction to Christian Theology 21). What does a person have to do to become a Christian? Why is it necessary? Couldnt you just be good and get into heaven? The infamous statement found in Ephesians 2:8-9 entails For it is by grace you have been saved, through faith and this is not from yourselves, it is the gift of God not by works, so that no one can boast. Here it is evident that Jesus Christ is the mediator between God and man and through His sacrifice, humankind can come to salvation if they choose to worship Him. In order to become a Christian, one has to fully accept Christ as Gods Son and by worshipping Him, one can reap eternal life. In addition, in order for one to truly know God and believe in Christ as the Savior of humankind, one has to live a life devoted to God. This means, that one can not just sin on Monday and repent on Sunday in Church and claim himself a Christian. Christians need to put forth an initiative to shy away from sin and learn to live a life here on Earth devoted to God. Even though Ephesians 2:8-9 states that it is not by works, I believe that if one truly knows God then those works will evidence in his life through the power of the Holy Spirit. In my opinion, the above question as to whether or not good people can get into heaven without believing in Christ is a conundrum. For can anyone truly be good if the Holy Spirit is not working miracles inside of them? Can anyone truly be good if they do not know God, or if they do not claim Christ as their Savior? It is evident that because God is omnibenevolent, His creation can not even try to be good without having God working somehow miraculously in their lives. Believing in Christ is an essential for salvation, but because I am a Catholic, I believe that good works are a direct byproduct of faith in Christ and that for one to be good, God has to be inside of them. Where are you at in your spiritual journey? When I was 12 years old, I lost my aunt to breast cancer and due to a family disagreement, I also lost my favorite cousins. I had just graduated from 5th grade and I just couldnt understand why JoAnne and Gerard were no longer a part of my life. As I type this, I can remember all of the times we shared: spontaneous sleepovers, watching the fireworks show that they put on every Fourth of July, every single Christmas Eve that I can remember, all of the tickle wars that I never seemed to win, and the times when we would swim all day in their backyard pool. I never knew what it was like to lose someone you truly loved and cared for with all of your heart or what it would be like to never see them or hear from them again. I lost my two role-models, the people that I looked up to and could never wait to visit. However, even through this painful experience, Ive never shut God out of my life completely. Through the hard years, I always prayed to God to not only help me understand why this wa s happening but also for my cousins that I no longer knew. This experience never brought me really close to God, it kind of kept me at bay even though I never completely shut Him out of my life. However while I tried to block this experience from my mind and move on, adversity entered my life in a completely, different unexpected way. The first day of my sophomore year of high school, my mother had a stroke, and from this experience I learned how important my family was in my life. From this point on, I feel as though my faith has grown tremendously, not only because Ive grown in a Christian environment but because God used these experiences to help me come to know Him. Even though I cant really explain how, I know that God works in mysterious ways, especially in my life and He has so many things planned for me. The experience with my mom shocked our family and made us realize that we were ignoring God for earthly desires. When all of this was happening, I completely detested ever going to Charlotte Christian, but i know that God made everything happen the way it did because it has made me a stronger woman in my faith and personal journey with the Lord. Even now, these past few months, Ive been trying to have a new relationship with my cousins but because all of this time has passed, I dont even know where to start. I pray to God every night about how I can know them again, even though I know it wont ever be the same. Right now a lot of change is going to happen for me and even though it has been hard I honestly have put all of my faith in knowing that God knows whats best for me. Im reading book called God Always has a Plan B, and it has just been helping me get through college rejections and acceptances. I have no idea where I am going to end up, but I know that God has definitely made it clear where He does not want me to go. I have completely accepted Jesus Christ as my Savior and I try every day to live according to Gods plan. I know that Im not perfect and I have many faults, but I know that God sees my strengths and talents for Im created in His image. After having the opportunity to take classes such as Christian Theology and Apologetics, I feel as though my faith has been challenged and Im glad that I am able to question and not be afraid. I have had doubts enter my mind of course, but they have just served to make my faith stronger. I dont know where I would be today if I didnt have God actively working my life. I dont understand how some people can live everyday and not feel like theres something out there thats greater than we could ever be. As one chapter in my life comes to an end, I know that my spiritual journey will continue to become a larger part of me. Even though I have had painful experiences, God has blessed me with the ability to ch

Logistic and Transport Management to Reduce Health-care Cost

Logistic and Transport Management to Reduce Health-care Cost CHAPTER 1 1.0: Introduction The Health Care Sector in Mauritius provides medical solution and services to the general population in Mauritius. The Health sector budget is more than 10 Billion rupees annually excluding capital expenditure projects for infrastructural works such as construction of Hospitals and other health institutions. The overall health in Mauritius is a cause of great concern today, both for the government and for the public. Fundamental changes are needed in the health sector in an attempt to improve the quality of life. As such, one of the main sector where it deserves many changes is the logistic sector which encompasses the flow of information, the supply chain management, the procurement sections and the transport management. Logistics, a poorly understood and often un-appeared process, accounts for a sizeable portion of a hospitals operating budget. Studies have shown that 30% to 46% of the hospital expenses are invested in various logistical activities and that almost half of the costs associated with supply chain processes could be eliminated through the use of best practices. Today medical costs have escalated heavily and has become the number one issue in health care for the past decades. Government, as well as private companies are working hard to find solutions so as to reduce health care cost. New technologies are currently being developed so as to ease the services as well as to reduce cost taking into consideration of efficiency and effectiveness. Methods of delivering health care cost are profoundly being changed. Medical information by way of web-enabled technology is quickly replacing the more traditional ways people seek advice and information. Today quality management of patient care and managing logistic to reduce health care cost are integral cost reduction tools that are currently being studied in most health service program. 1.1: Problem statement Although logistic and transportation system is smoothly running to palliate the whole movement in the healthcare sector, there is still room for improvement which can also contribute to reduce heavy cost and contributing to save money, i.e. public fund. In fact the Transport Section situated at the Vagrant Depot at Grand Riviere North West Port Louis caters for all the movement of goods, people and services throughout the whole country. The service level of this system is difficult to measure as a whole but can be concluded as to be enough good but still need improvement as there are many loopholes which needs to be considered and corrective measures taken in order to achieve a better quality service. Many attempts have been made to improve the service quality of the existing transportation system and with the help of Internal Control remarks and National Audit report, many remedial actions have been taken but still the Ministry is facing a big challenge to fully satisfy all stakeholders in the health sector and improve the health services. From experience and observation made, it is concluded that customers and other stakeholders of the transport system, also need changes and as individual, should add their contribution so as to improve continually. It is therefore obvious that users of transport section need to be continually monitored so as to enhance the service level and hence to determine customer needs and bring customer satisfaction. 1.2: Study Aims The aims of studying management of logistic is to consider that part of Supply Chain Management that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption (up to patients) in order to meet customers requirements as well as to reduce cost in the long run. It needs to see how the Logistic and supply Chain Management can contribute to improve the logistic and distribution system in the Ministry of Health and Quality of life. Today many companies are managing their logistic system by the help of information system thus keeping database of the daily activities, the planning and the action taken so as to facilitate the workload and not only satisfy their customers but also to delight them. Objectives of the study To identify along the distribution channel where there have been poor planning and control. To identify the method that can be used to reduce cost and save public money. To assess whether these studies can contribute in the implementation of the strategies for reducing cost in the health sector. To identify those factors that will bring changes in the whole system. To formulate recommendations and strategies so as to improve the system. 1.3: Vision and Mission of the Ministry of Health and Quality of Life 1.3.1: Vision The vision of the Ministry of Health and Quality of Life is to build a healthy nation through the delivery of compassionate, quality and cost-effective services to the population. 1.3.2: Mission Statement Enhance the health status of the population; Improve the quality of health care delivery with a view to increasing patientssatisfaction; Enhance social equity through the provision of a wider range of health services to the whole population; Ensure that the health sector is consolidated and that the health services remain accessible to every citizen. This can be implemented with the help of the Logistic and Supply Chain Management so that the movement of medical and pharmaceutical products, medical staffs and patients are transported at the right time and right place without causing any deficiency and break in the supply chain. 1.4: Outline of the study Chapter 1: Introduction This chapter provides an overall description of the Logistic and Supply Chain Management, more precisely in the Transport Section, at the Ministry thus exposing the aims and objectives of the study. Chapter 2: Literature Review This chapter reviews the definition, the literature of theories, the concept, the history, the interrelation between transportation and logistic, the routing planning, the implied transport cost and the implementation of the Supply Chain Management among others. It describes about various theories and concepts that has been applied in various context to the logistic and transportation system for improvement in the service level. Chapter 3: Methodology This chapter gives guidance to this dissertation. In fact the methodology explain various variables used through questionnaires and perceptions from people and other users in the Supply Chain at the Ministry of Health and Quality of life to reach a conclusions and make recommendations. Chapter 4: Results and Discussion This chapter looks at the overall results obtained in the survey made (questionnaires) and helps in making analysis of the results thus exposing them diagrammatically through graphs and charts. Chapter 5: Conclusions and recommendations This chapter concludes the study made and sets recommendations in the system that will lead to changes which will help to reducing cost as well as improving the system in terms of Quality. Chapter 2 Part 1 Literature review 2.0:0 Definition of Logistic TheOxford English Dictionarydefines logistics as the branch ofmilitary sciencehaving to do with procuring, maintaining and transportingmateriel, personnel and facilities. Another dictionary definition is the time-related positioning of resources. Logistics is commonly seen as a branch ofengineeringthat creates people systems rather than machine systems. When we talk in terms of HRM logistics means giving inputs i,e recruiting manpowers which ultimately works for the final consumer or to deliver services. There is, realistically, no ‘true name or definition that should be pedantically applied, because product differs, companies differs and system differs. â€Å"Logistics is a diverse and dynamic function that has to be flexible and has to change according to the various constraints and demands imposed upon it and with respect to the environment in which it works. And therefore these terms are used interchangeably, in literature and in the business world. (logistic and distribution management Alan Rushton) 2.1:0 OVERVIEW OF LOGISTICS 2.1.1: Definitions Council of Logistics Management (1991) defined that logistics is â€Å"part of the supply chain process that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of manufacture and the point of consumption in order to meet customers requirements†. Johnson and Woods definition (cited in Tilanus, 1997) uses â€Å"five important key terms†, which are logistics, inbound logistics, materials management, physical distribution, and supply-chain management, to interpret. Logistics describes the entire process of materials and products moving into, through, and out of firm. Inbound logistics covers the movement of material received from suppliers. Materials management describes the movement of materials and components within a firm. Physical distribution refers to the movement of goods outward from the end of the assembly line to the customer. Finally, supply-chain management is somewhat larger than logistics, and it links logistics more directly with the users total communications network and with the firms engineering staff. The commonality of the recent definitions is that logistics is a process of moving and handling goods and materials, from the beginning to the end of the production, sale process and waste disposal, to satisfy customers and add business competitiveness. It is ‘the process of anticipating customer needs and wants; acquiring the capital, materials, people, technologies, and information necessary to meet those needs and wants; optimising the goods- or service-producing network to fulfil customer requests; and utilizing the netw ork to fulfil customer requests in a timely way (Tilanus, 1997). Simply to say, ‘logistics iscustomer-oriented operation management. Logisticsis the management of the flow ofgoods,informationand other resources in arepair cyclebetween the point of origin and the point of consumption in order to meet the requirements of customers. Logistics involves the integration of information,transportation,inventory, warehousing, material handling, and packaging, and occasionallysecurity. Logistics is a channel of thesupply chainwhich adds the value of time and place utility. Today the complexity of production logistics can be modelled, analyzed, visualized and optimized by plant simulation software. 2.2:0 History and Advancement of Logistics Logistics was initially a military activity concerned with getting soldiers and munitions to the  battlefront in time for flight, but it is now seen as an integral part of the modern production  process. The main background of its development is that the recession of America in the  1950s caused the industrial to place importance on goods circulations. It was initially developed in the context of military activities in the late 18th and early 19th centuries and it launched from the military logistics of World War II. The probable origin of the term is the Greek logistikos , meaning ‘skilled in calculating. (BTRE, 2001) Military definitions typically incorporate the supply, movement and quartering of troops in a set. And now, a number of researches were taken and made logistics applications from military. 2.3.0: INTERRELATIONSHIPS BETWEEN TRANSPORTATION AND LOGISTICS Without well developed transportation systems, logistics could not bring its advantages into good transport system in logistics activities could provide better logistics efficiency, reduce operation cost, and promote service quality. The improvement of transportation systems needs the effort from both public and private sectors. A well-operated logistics system could increase both the competitiveness of the government and enterprises. 2.4.0: Transportation Costsas a Characteristics in Logistics Transport system is the most important economic activity among the components of business logistics systems. Around one third to two thirds of the expenses of enterprises logistics costs are spent on transportation. According to the investigation of National Council of Physical Proceedings of the Eastern Asia Society for Transportation Studies, Vol. 5, pp. 1657 1672, 2005 Cost related to Transportation of goods does not only includes fuel cost but include the followings: Overhead cost Maintenance cost Drivers and loaders / helpers salaries Depreciation cost Management cost Fuel cost Transport costs have significant impacts on any organization, be it a public body, i.e. a government institution or a private firms. In may organization, transportation cost are influenced by the ways users are managing and utilizing. These represents the cost of moving a passenger or a good from one place to its destination, including all associated cost involved within the activities. These rates are often visible as transport service providers should be aware of the all information to secure the transaction. 2.4.1: Factors that affect transportation cost The most important factors that affect transportation cost are thus:- Geography This factor is mainly concerned with distance and accessibility. Distance is commonly the most basic condition affecting transport costs. It can be expressed in terms of length, time, economic costs or the amount of energy used. It varies greatly according to the type of transportation mode involved and the efficiency of specific transport routes. Type of product. Many products require packaging, special handling, are bulky or perishable. As such, in the case of health sector, it involves moving medical items, pharmaceutical products, patients, medical staff, medical services etc Economies of scale. Another condition affecting transport costs is related to economies of scale or the possibilities to transportation of goods in larger quantities so as to lower the cost. As far passengers are concerned, it should involved merging of trips within the same route. Energy Transport activities are in fact large consumers of energy, especially fuel and oil. Consideration has to be given to minimise trips and hence minimising fuel consumption. Mode. Different modes are characterized by different transport costs. Reduction in cost is also due to different mode of transport. For example one cannot transport a small box of 25 kg in a lorry of 5 tons. This could well be transported in a small van or a car which will use less fuel. 2.5.0: Deficiencies that Drive Up Logistics Operations Costs Logistics, a poorly understood and often unappreciated process, accounts for a sizeable portion of a hospitals operating budget. Studies have shown that 30% to 46% of hospital expenses are invested in various logistical activities and that almost half of the costs associated with supply chain processes could be eliminated through the use of best practices. In hospitals, logistics cover not just support services such as purchasing, stores and the pharmacy, but also health care services such as patient care units and operating rooms. Many activities that could be carried out by support personnel are often on the list of duties performed by health care personnel. The result is that the internal supply chain within a hospital is often highly fragmented. Logistics is a complex process. The people involved vary with the type of products in questions: for example, stores manage medical and non-medical supplies, the pharmacy looks after pharmaceutical products; and food services manages the procurement and processing of food products. 2.6.0: Materials and Methods in transportation and logistics The literature on accounting in health care industry covers a number of themes. Many researches have been carried out and many titles and articles have been provided regarding how to reduce the escalating medical costs and improve quality management in transportation and logistics. Some have been successful, while others have shown failures. Procurement, storage, mobilization, distribution and other aspects of providing material assistance to the health sector, and the handling of those supplies, require a good organizational structure to ensure the efficient management and utilization of resources that in emergency situations, tend to be limited. This structure is provided by logistics, the strategy of achieving practical objectives promptly and methodically while making the most effective use of available resources. 2.6.1: The two basic premises: 1. Supply logistics cannot be unprepared at the time of an emergency. Organizations of health institutions must see it as a cornerstone of emergency planning and preparedness efforts. Employing resources appropriately, and being able to secure those that are not at hand, depends on first identifying their availability and location, as well as the sources for obtaining them. All those activities demanded by logistical deployment during an emergency the mechanisms for standardizing the various processes and all the necessary documents for recording information and controlling, monitoring and following up on the flow of supplies must be prepared, understood, and tested in advance. 2. The various stages in the flow of supplies, from their point of origin to the moment they reach their recipients whether they be the organizations managing the emergency or the actual beneficiaries of the assistance are a chain made up of very close links. This is called the chain supply. How any one of these links is managed invariably affects the others. Supply management must therefore be the focus of an integral approach that looks at all the links in the sequence and never loses sight of their interdependence. This is known as supply chain logistics. Some of these procedures reflect the standards of international organizations involved in disaster response. Many others, however, are the distillation of concrete experiences by those in the field. Information in PAHO/WHOs Scientific Publication Medical Supply Management after Natural Disasters 2.7.0: Supply chain management (SCM) SCMis the management of a network of interconnectedbusinessesinvolved in the ultimate provision ofproductand servicepackages required by end customers (Harland, 1996). Supply chain management spans all movement and storage ofraw materials, work-in-process inventory, and finished goods from point of origin to point of consumption (supply chain). Definition of Supply Chain Management (SCM) provided by the APICS Dictionary: It defines SCM as the design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally. Supply chain management is the systemic, strategic coordination of the traditional business functions and the tactics across these business functions within a particular company and across businesses within the supply chain, for the purposes of improving the long-term performance of the individual companies and the supply chain as a whole (Mentzer et al. , 2001 ). A customer focused definition is given by Hines (2004:p76): Supply chain strategies require a total systems view of the linkages in the chain that work together efficiently to create customer satisfaction at the end point of delivery to the consumer. As a consequence costs must be lowered throughout the chain by driving out unnecessary costs and focusing attention on adding value. Throughput efficiency must be increased, bottlenecks removed and performance measurement must focus on total systems efficiency and equitable reward distribution to those in the supply chain adding value. The supply chain system must be responsive to customer requirements. Global supply chain forum:- Supply Chain Management is the integration of key business processes across the supply chain for the purpose of creating value for customers and stakeholders (Lambert, 2008). According to theCouncil of Supply Chain Management Professionals(CSCMP), â€Å"S upply Chain Management encompasses the planning and management of all activities involved in sourcing , procurement , conversion, and logistics management.† It includes the important components of monitoring and collaboration withall partners in the chain. They can besuppliers,agents, service providers, andcustomers, users and other stakeholders in the chain. In fact, supply chain management integrates both supply and demandmanagement within and across companies. Accordingly to the same Council (CSCMP), self-organizing network of businesses that cooperate to provide product and service offerings has been called theâ€Å"Extended Enterprise†. â€Å"A supply chain, as opposed to supply chain management, is a set of organizations directly linked of the upstream and downstream flows of products, services, finances, and information from a source to a customer. Managing a supply chain is supply chain management† (Mentzer et al. , 2001). Supply chain management softwareincludes tools used to execute supply chain transactions, manage supplier relationships and control associated business processes. Supply chain event management (abbreviated as SCEM) is a consideration of all possible events and factors that can disrupt a supply chain. With SCEM possible scenarios can be created and solutions devised. 2.8.0: Transport Management System (TMS) TMS are one of the systems managing thesupply chain. They belong to a sub-group called Supply chain execution (SCE). TMS, has become a critical part of any (SCE) Supply Chain Execution and Collaboration System in which real time exchange of information with other SCE modules has become mission critical. Transportation Management Systems manage three key processes of transportation management: 2.8.1: Planning and Decision Making in Transportation and Logistics TMS will define the most efficient transport schemes according to given parameters, which have a lower or higher importance according to the user policy: transport cost, shorter lead-time, fewer stops possible to insure quality, flows regrouping coefficient†¦ 2.8.2: Transport follow-up TMS will allow following any physical or administrative operation regarding transportation: traceability of transport event by event (shipping from A, arrival at B, customs clearance†¦), editing of reception, custom clearance, invoicing and booking documents, sending of transport alerts (delay, accident, non-forecast stops†¦) 2.8.3: Measurement of the Transport Management System TMS have or need to have a Logistics KPI reporting function for transport. Various functions of a TMS: Planning and optimizing of terrestrial transport rounds Transportation mode and carrier selection Management of air and maritime transport Real time vehicles tracking Service quality control Vehicle Load and Route optimization Transport costs and scheme simulation Shipment batching of orders Cost control, KPI reporting and statistics Typical KPIs include but not limited to: % of On Time Pick Up or Delivery Performance relative to requested Cost Per Metric mile; km; Weight; Cube; Pallet 2.8.4: Route Planning and Optimization Reduce Distribution Costs Fleet Miles Daily routes are created using powerful algorithms and street-level routing, in conjunction with your business constraints Increase Resource Utilization-Make better use of existing resources by delivering more and driving less. The answer to increasing volume is not always to put more vehicles on the road, but to make smart, efficient Make Sound Business Decisions -Understand how delivery costs affect the profitability of each customer by knowing the actual cost per stop Set Driver Standards Creating route plans and gathering actual information allows you to set performance standards and expectations-which can result in less overtime and better driver performance Decrease Routing Time Let your routers spend less time configuring routes and more time assessing what-if scenarios to produce better, more efficient routes. Contingency Planning Prepare for holiday or seasonal spikes and other what if scenarios Reports Driver manifests, maps, directions, resource utilization, customer delivery cost, actual versus projected by route and by stop, planned route summaries and many more reports to help consistently in evaluating a system. 2.8.5: Load Optimisation A Quick Load Design which should be also accurate for many Route Types Each route requires different loading system. In fact different types of equipment are used at different loading and unloading bays depending on the routing system. Multiple Loading Strategies These are different types of techniques used for operating at the loading and unloading bays. It could be in terms of software or some working methods used by machine operators so as to increase the output of work by minimising physical efforts. Building Load in advance a common techniques applied by many warehouses is to pre-build or to prepare the load in advance and store them in some identified location and which will be useful and same time in a Pre-Build Orders Load orders to be picked, built and pre-staged throughout the day, all while continuing to have them allocated to the correct route and truck during the final loading pass Load Design to Reduce Product Breakage Most breakage occurs within the first 10 minutes of a route due to poor packing. Reports Final load sheet, driver check-out, load validation and pick sheets provide you with all of the detailed information required. 2.9.0: Supply chain management must address the following problems 2.9.1: Distribution Strategy Definition of strategy â€Å" A strategy is a pattern of major objectives, purposes or goals and essential policies or plans for achieving those goals, stated in such a way as to define what business the company is in or is to be in and the king of company it is or is to be .† (Drucker, 1961) 2.9.2: The distribution strategy The business environment is unpredictable and complex to anticipate and forecast effectively. As such strategies have to be developed so as to meet the need of everybody in the supply chain. These include patterns of actions that should be planned and intended in the management of the transport so as to handle the distribution channel in a more appropriate way. This strategy can also be developed in the supply chain management whereby it will raise a question of centralising or decentralising the warehousing and delivery. This strategy will of course reduce the day to day transport arrangement problem. 2.9.3: Trade-Offs in Logistical Activities: There are many activities in logistic system andTrade-offs may increase the total cost if only one of the activities is optimized. For example, a full loaded lorry distributing stores is more economical on a cost than less than the lorry load capacity (e.g. half lorry load). The full lorry load of a product will reduce transportation costs and will therefore decrease the inventory holding costs which may in turn decrease total logistics costs. It is therefore imperative to take a systems approach when planning logistical activities. These trade-offs are key to developing the most efficient and effective Logistics and SCM strategy. 2.9.4: Distribution Network Configuration: number, location and network missions of suppliers, production facilities, distribution centers, warehouses, cross-docks and customers. 2.9.5: Tiering of Suppliers Organisations have for many years sought to reduce their supplier base as they seek to implement a lean supply regime. Segmenting the chosen supply base into tiers gives a measure of priority in the management of the supply chain. The first tier is reserved for the immediate and direct suppliers of assemblies / manufacturers etc, whereas the second and third tier suppliers are reserved for component suppliers who supply the first tier suppliers, thus removing them from direct involvement with the manufacturer. Therefore tiering is important in the direction and management of the supply chain as the first tier supplier is responsible for ensuring that there has been a movement in the supply chain and also is receiving from his direct supplier. Information: Integration of processes through the supply chain to share valuable information, including demand signals, forecasts, inventory, transportation, potential collaboration, etc. Inventory Management: Quantity and location of inventory, including raw materials, work-in-progress (WIP) and finished goods. Cash-Flow: Arranging the payment terms and methodologies for exchanging funds across entities within the supply chain. Holding a huge amount of inventory mean huge capital tide up and therefore involving large amount of money and also increasing the holding cost. A good management in logistic and supply chain will undeniably give rise to a good cash flow and managing fund equitably. Several models have been proposed for understanding the activities required to manage material movements across organizational and functional boundaries.One model is the SCM Model proposed by the Global Supply Chain Forum (GSCF). Supply chain activities can be grouped into strategic, tactical, and operational levels. Importance of Supply Chain Management Organizations increasingly find that they must rely on effective supply chains, or networks, to compete in the global market and networked economy. In Peter Druckers (1998) new management paradigms, this concept of business relationships extends beyond traditional enterprise boundaries and seeks to organize entire business processes throughout a value chain of multiple companies . During the past decades, globalization, outsourcing and information technology have enabled many organizations, such as Dell and Hewlett Packard , to successfully operate solid collaborative supply networks in which each specialized business partner focuses on only a few key strategic activities (Scott, 1993). This inter-organizational supply network can be acknowledged as a new form of organization. However, with the complicated interactions among the players, the network structure fits neither market nor hierarchy categories (Powell, 1990). It is not clear what kind of performance impacts different supply network structures could have on firms, and little is known about the coordination conditions and trade-offs that may exist among the players. From a systems perspective, a complex network structure can be decomposed into individual component firms (Zhang and Dilts, 2004). Traditionally, companies in a supply network concentrate on the inputs and outputs of the processes, with little concern for th